CUSTOMER HELP CENTER
For any customers who has inquiry, dispute, special requirement, advice.....
Not satisfied on your order?
Faulty merchandise after delivery?
Want to shipping to multiple addresses?
More questions..
We are here to help:
Customer disputes are received and responded within 48hours by email and we strive to make sure each customer unsatisfaction solved without delay.
We promise your money back if the item you received is not as described, or if your item is not delivered within the Customer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
We are unable to process split shipments within one order at this time. If you wish to ship to multiple addresses, you can do this by creating separate orders, each with their own delivery address.
Contat us directly at: service@belongtoyo.com to get our professional customer presentative response.
Check more on our homepage for information and polices including all order/transactions questions.
As an online store and exporter, we are committed to using more sustainable sources, respecting the human rights of our workers and protecting the environment. The clothes we sell on our store assures international standard of quality & excellence .....
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